Credit Card Integrations

commonsku has integrations with Stripe and Clover Connect, so you can turn your invoices into live forms where your client can pay via credit card!

On this page:

Stripe

Clover Connect

Credit card payments in commonsku

Which details are passed to Stripe/CloverConnect 

FAQ

Stripe

Connect your Stripe account to commonsku to start accepting credit card payments directly on your commonsku invoices.

To connect Stripe to commonsku:

  1. Create a Stripe account
  2. Click your Profile icon (top right corner of commonsku) > Settings > Company Settings
  3. Click the Integrations section > payments
  4. Click to select the Stripe tab at the top of the pop-up window
  5. Select Connect to Stripe
  6. Enter your Stripe details and click Continue

Users need permission to Manage users, billing, and company settings to adjust credit card credentials.

Stripe enforces a transaction minimum of $0.50 USD in order to complete the payment. All invoices and shop orders will need to total to a mimimum of $0.50 USD.

 

Credit card and ACH Payments 

To activate credit card and ACH payments with Stripe: 

1.  Head to your profile icon (left hand corner of commonsku) and click Settings

2.  Under company settings, click the integrations tile 

3.  Select payments 

4.  Select option to enable credit card, ACH or both.

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Clover Connect

Clover Connect links to your commonsku account to easily accept payments online.

To connect Clover Connect to commonsku:

  1. Create a Clover Connect account
  2. Click your Profile icon (top right corner of commonsku) > Settings > Company Settings
  3. Click the Integrations section > payment
  4. Click to select the Clover Connect tab at the top of the pop-up window
  5. Enter your Clover Connect merchant ID in the "merchant ID" and "confirm merchant ID" fields
  6. Click Save

Users need permission to Manage users, billing, and company settings to adjust credit card credentials.

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Credit card payments in commonsku

Your clients can make live payments on their:

 

Deposit Invoices

You can add the option to "Pay by credit card" each time you create a deposit invoice or set up a client's terms so they can always pay by credit card.

To set up payments each time you create a deposit invoice:

  1. From the sales order, select the box beside "'Allow credit card" in the deposit invoice's details

To set a client's default payment terms to credit card:

  1. On the client's page, click to Edit the client details
  2. Select Credit Card from the "Default Terms" drop-down
  3. Click Save

A "Pay by Credit Card" button will appear on the bottom of the client-facing deposit invoice once credit card payment has been enabled. Clicking the button will prompt your client to enter their credit card details and complete their payment.

Your client will receive a payment confirmation email that includes:

  • the deposit invoice number and project name
  • the payment amount in the relevant currency  

     

    Invoices

    You can add the option to "Pay by credit card" each time you create an invoice or set up a client's terms so they can always pay by credit card.

    To set up payments each time you create an invoice:

    1. From the invoice, select the box beside "'Pay by credit card"

    To set a client's default payment terms to credit card:

    1. On the client's page, click to Edit the client details
    2. Select Credit Card from the "Default Terms" drop-down
    3. Click Save

    A "Pay by Credit Card" button will appear on the bottom of the client-facing invoice once credit card payment has been enabled. Clicking the button will prompt your client to enter their credit card details and complete their payment.

    Your client will receive a payment confirmation email that includes:

    • the invoice number and project name
    • the payment amount in the relevant currency  

     

    Company Shops & Pop-Up Shops

    You can enable credit card payment through your Company Shop and Pop-Up Shop settings.

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    Which details are passed to Stripe/CloverConnect?

    commonsku passes the following information to the respective credit card providers after payment.

     

    Stripe

    Payment on invoice:

    • Project Number
    • Client Name
    • Amount (total)
    • Description includes invoice number, project name

    Payment in shop:

    • Shop Number
    • Client Name
    • Shop Name
    • Amount (no separate tax)

     

    Clover Connect

    Payment on invoice:

    • Merchant ID
    • Order date
    • Transaction amount (total)
    • Transaction amount (net)
    • Tax amount
    • Currency of transaction
    • Project number
    • Invoice number
    • SKU
    • Product name
    • Quantity
    • Unit price
    • Contact first and last name
    • Street address
    • City
    • Country
    • Zip code/Postal code
    • Email address
    • Ship-to Country
    • Ship-from Zip code/Postal code

    Payment in shop:

    • Merchant ID
    • Transaction amount (total)
    • Currency of transaction
    • Contact first and last name
    • Street address
    • City
    • Country
    • Zip code/Postal code
    • Email address
    • Shop name
    • Invoice number*

    *As there is no invoice created at the time of payment in a shop, the invoice number will refer to the order’s reference ID.

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    FAQ

    I don't see the option to use Clover Connect in my Admin Tab?

    Please reach out to support@commonsku.com. The Support Team will add it for you!

    Can I use a different payment method, like ACH or bank transfer?

    Yes commonsku now have ACH payments for our US Stripe account users.  The feature is not included for our CloverConnect users. 

    Why can't my client pay their invoice on their phone?

    Your client may need to adjust their mobile phone settings to allow for pop-ups to make live payments on commonsku invoices or deposit invoices.

    Can a client's terms be something different, like Net 30, but still have the automatic option for them to pay by credit card?

    A client's default payment terms need to be "Credit Card" to automatically add the option to "Pay by Credit Card" on their invoice or deposit invoice. If you'd like to use different terms but still allow the client to pay by credit card, you can either:

    • select the box beside "'Pay by credit card" each time you create an invoice
    • set the client's default terms to "Credit Card," that way to option is always available, then change the terms inside of the invoice itself

    Who gets notified when a client pays by credit card or ACH?

    Email notifications are sent to the person listed as the point of contact at the bottom of the invoice form and to your team's invoicing contact.

    If you have admin access, you can:

    If you are using the Clover Connect integration, your client will also receive a payment notification email that includes:

    • the invoice number and project name
    • the payment amount in the relevant currency  

    The client will not receive a payment notification if you use the Stripe integration.

    If the bottom of your invoices display the invoicing contact but you have not assigned anyone, the email notifications will go to the Order Rep of the project by default.

    For ACH payments, we don't send a notification until they payment has been fulfilled. This may take between 1-3 days.

    Does commonsku mark the invoices as Paid?

    commonsku doesn't automatically mark invoices as Paid. The best practice is to:

    1. Email the invoice through commonsku
    2. Export the invoice to your accounting platform
    3. Receive payment inside of your accounting platform
    4. Update the commonsku invoice's status to Paid 

    If you're using the QuickBooks Online integration, your commonsku invoices will automatically update to Paid once payment has been entered against the invoice in QBO.

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