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      How to Change Your Company Name in commonsku

      Have you recently rebranded and need to update your commonsku details? Learn how to update your company and user details with your team's new branding.

      Congratulations on your rebrand! An admin access user can update a majority of your company details in commonsku, but there are a few changes the support team will need to make on the backend. Start by contacting support@commonsku.com, then follow the how-to instructions below to make any additional changes.

      On this page

      Contact commonsku Support

      How to update your team's contact emails

      How to update your company address

      How to update your company name on your sales/purchase forms

      How to update your commonsku Company Profile

      How to update your email signature

      How to update your billing contact

      Contact commonsku Support

      commonsku's support team can help:

      • Add a new domain to your company account
      • Change your team's login emails to match your new domain
      • Update your company name in commonsku

      Please email support@commonsku.com with your new domain (i.e., commonsku.com is our domain), your teammates' new login emails, and your new company name.

      Users need permission to Manage users, billing, and company settings to make adjustments to the company name

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      How to update your team's contact emails

      To update a user's contact email:

      1. Click your Profile icon (top right corner of commonsku) > Settings > Manage Users
      2. Click the pencil icon next to the user you would like to edit
      3. Edit the contact email
      4. Click Done

      commonsku's support team will need to add your new domain before you can change a contact email address. Please contact support@commonsku.com to make that change.

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      How to update your company address

      To update your company address:

      1. Click your Profile icon (top right corner of commonsku) > Settings > Company Settings
      2. Click the Setup section
      3. Click the Company Contact Info in the pop-up window
      4. Make changes as needed
      5. Click Save

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      How to update your company name on your sales/purchase forms

      Your team's Project Templates control the branding on your sales/purchase forms.

      To update the company name on your sales/purchase forms:

      1. Click your Profile icon (top right corner of commonsku) > Settings > Company Settings
      2. Click on Project templates section, hover over the template you'd like to update and click the edit icon icon
      3. Select the form type you'd like to edit (presentation, estimate, sales order, deposit invoice, invoice/shipping label/packing slip, purchase order, feedback)
      4. Click to Edit Header
      5. In the "Company Name" field, edit your company name
      6. Click Save
      7. In the "Save Header" pop-up, select the forms you'd like to apply the header on, then click Save

      commonsku Tip - Form headers are adaptive and change size depending on the device they're viewed on; specifically, smaller devices/screen sizes may cut off the header image. As a best practice, avoid adding text to your header as it may be distorted or cut off altogether.

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      How to update your commonsku Company Profile

      Your distributor details include your commonsku page, display name, and contact information. These details are visible to all commonsku users, making it easier for them to connect with your team.

      To edit your distributor details:

      1. Open your company profile and click the Edit button beside Distributor Details
      2. Add/update your company details
      3. Click Save

      commonsku's support team will need to update your "Distributor Name" on the backend. Please contact support@commonsku.com to make that change.

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      How to update your email signature

      Each of your teammates will need to update their email signatures directly in their profile.

      To update an email signature:

      1. Click your Profile icon (top right corner of commonsku) > Settings > My Settings
      2. Click on the Email Signature section
      3. Update your signature and click Done

      The images you put into your email signature need to be online (URL).

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      How to update your billing contact

      Your billing contact will receive a copy of your monthly commonsku invoices.

      To update your billing contact:

      1. Click your Profile icon (top right corner of commonsku) > Settings > Billing
      2. Click into the Payment Method section
      3. Under "Billing and Shipping Information," select Update Information
      4. Enter your details and click Save