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Production Report: Connected Status & Real-Time PromoStandards Updates

We’ve made it easier to stay in sync with your suppliers. With this update, PromoStandards (PS) order statuses now flow directly into the Production Report, giving you real-time visibility into supplier progress and smart recommendations to keep your internal workflow accurate. 

 

On this page: 

What's New? 

Connected Status

Connected Status Changed

How Adding These Columns to Production Report?

Connected Status Details

What's New? 

The Production Report now includes two new columns to help you track supplier updates in real time:

  1. Connected Status
  2. Connected Status Changed

Connected Status

Displays the live status returned by the supplier via PromoStandards. 

The Production Report already includes a Stage and Status column, which reflects your internal commonsku workflow.

commonsku stages include:

  • Created

  • Submitted

  • Confirmed

  • Shipped

  • Ready for Billing

  • Closed

  • Billed

commonskuStage-1

commonsku statuses includes: 

  • OK
  • Follow Up
  • Problem

commonskuStatus-1

Connected Status works alongside your internal Stage and Status to give you a complete picture of where the order stands. These statuses contain:

  • In Storage

  • Order Received

  • General Hold - Something is preventing the order from being entered

  • Credit Hold - The supplier is awaiting payment from the customer

  • Partial Shipment

  • Proof Hold - the supplier is awaiting response to proof

  • Complete

  • Order Confirmed

  • Pre-Production

  • In Production

  • In Storage

  • Partially Shipped

  • Shipped

  • Canceled

  • Art Hold - The supplier is awaiting suitable artwork from the customer

  • Complete

  • Back Order Hold - Order or line item has been backordered; Nothing has shipped yet

  • Order Entry Hold - Supplier has a problem with the data in the purchase order, and it is preventing the order from being entered

You can update commonsku status based on Connected Status.

If your Connected Status shows one of the following, you should follow up with the supplier. In these cases, your commonsku Status should typically be set to “Follow Up”:

  • General Hold

  • Credit Hold

  • Partial Shipment

  • Partially Shipped

  • Proof Hold

  • Art Hold

  • Canceled

These statuses usually indicate that the order requires attention, clarification, or confirmation before it can continue progressing smoothly. 

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Connected Status Changed

Shows the date and timestamp of when the supplier last updated their status.

This helps you quickly answer:

  • When did the supplier ship this order?

  • Was this recently updated?

Together, these two columns provide a clear, real-time view of supplier activity.

TwoNewStatuses

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How Adding These Columns to Production Report?

You can customize your Production Report to display these new columns.

  1. Go to the Production > Production Report

  2. Click the Select Columns icon.

  3. Choose the columns you’d like to display.

  4. Make sure to select:

    • Connected Status

    • Connected Status Changed

The selected columns will now appear in your report results.

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Connected Status Details

When you hover over a Connected Status cell, a tooltip appears.

If the supplier’s PromoStandards status is further along than your current commonsku Stage, the tooltip will recommend the appropriate Stage or Status update.

image-png-Mar-03-2026-09-35-59-2700-PM

You can click the View Details button to see more information about a specific order.

Inside the details panel, you can:

  • View additional order information

  • Update your PO Status if needed

  • Review supplier-related updates

If you need to check for the most recent supplier update, click the Refresh button to re-query PromoStandards and pull the latest status in real time.

Details

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