PromoStandards
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      What is PromoStandards?

      PromoStandards streamlines communication between you and your suppliers. It helps suppliers connect their product databases to commonsku to share inventory, shipment details, and pricing! Learn more about using PromoStandards in commonsku.

      On this page:

      Activate PromoStandards

      PromoStandards endpoints

      FAQ

      Activate PromoStandards

      Reach out to commonsku's PromoStandards supplier contacts and ask them to add PromoStandards to your team's account.

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      PromoStandards endpoints

      Suppliers that are active inside commonsku can offer up to four PromoStandards endpoints:

      Your Suppliers tab's Connected icon shows which suppliers offer PromoStandards in commonsku.

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      PromoStandards endpoints are not available for your team's custom products and suppliers.

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      Inventory

      The Inventory endpoint allows you to check live inventory levels directly in commonsku.

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      Order Status

      The Order Status endpoint gives you real-time updates on the PO's:

      • PromoStandards status - the PO status in the supplier's system.
      • Suggested commonsku status - your commonsku PO's recommended stage, based on the supplier's PO status.
      • commonsku status - your commonsku PO's current stage and status.
      • Factory order number - the supplier's order number.
      • Status name - the commonsku POs status.
      • Expected ship date - estimated shipment date.
      • Expected delivery date - estimated delivery date,
      • Respond to - the supplier's designed point of contact.
      • Additional explanation - other details provided by the supplier.
      • Response required - "True" means a reply is needed, "False" means no response is necessary.
      • Updated at - the date and time the PO was last updated by the supplier.

      PromoStandards will not automatically make changes to your commonsku PO. The updates are for your reference, so you can change the PO as you see fit.

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      Order Shipment Notifications

      Similar to Order Status updates, Order Shipment Notifications provide additional details like the PO's:

      • Factory order number - the supplier's order number.
      • Complete - note whether the PO has fully shipped.
      • Shipping from - the location the PO is shipping from.
      • Shipping to - the destination the PO is shipping to.
      • Tracking number - the tracking number.
      • Shipment date - the date the supplier shipped the PO.
      • Shipment method - the shipping method used.

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        Electronic Purchase Orders (ePOs)

        Electronic Purchase Orders move from commonsku directly to your supplier's database. No rekeying, no lost orders, no wasting time following up on confirmations. ePO products automatically load your team's pricing, automatic cost updates, and depending on the supplier, full decoration details.

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        FAQ

         

        Which suppliers offer PromoStandards in commonsku?

        Your Suppliers tab's Connected icon shows which suppliers offer PromoStandards in commonsku.

         

        Can I add custom PromoStandards suppliers?

        A supplier needs to have an account with commonsku before they can connect their PromoStandards data. If you work with a supplier who's not active in commonsku, direct them to our supplier product details, or have them contact David Shultz, VP of Supplier Partnerships, at david@commonsku.com.

         

        I'm using an item from a supplier that uses PromoStandards in commonsku. Why isn't the product showing real-time inventory or adding to the supplier's ePO?

        PromoStandards endpoints are not available for your team's custom products, which means that custom items will not show real-time product inventory and cannot be submitted on an ePO.

         

        Why couldn't my ePO be submitted?

        A pop-up will appear stating why an ePO could not be submitted. Here are a few potential reasons:

        • Incomplete shipping address - the ship-to address is missing an address line, city, state, postal/zip code, or country.
        • The item is out of stock - one of the PO items is currently out of stock.
        • A US item is shipping to Canada or vice versa - products must be sourced from the correct USD or CAD supplier account.
        • The supplier has not entered your team's credentials, or the credentials are incorrect - contact the supplier and ask them to update your PromoStandards details.

         

        Why can't I regenerate my ePO/how do I make changes to an ePO?

        ePOs cannot be regenerated after they're submitted to the supplier. If you need to make changes to an ePO:

        1. Contact the supplier to cancel the PO you've submitted
        2. Create a new ePO (select Create new PO# when you regenerate the POs) and submit it to the supplier

         

        How do I cancel an ePO?

        The best practice to cancel an ePO is to:

        1. Contact the supplier directly and inform them you'd like to cancel the PO
        2. Change the POs stage to Closed
        3. Use the “Check Status” button to confirm the PO was canceled in the supplier's system

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