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Learn how to access and view your client feedback.
On this page:
Client feedback in the project
Client feedback in a Project Portal
Client feedback on your profile
Client feedback on the client page
Client feedback in the project
Once your client has submitted feedback, you can view their ratings and comments by clicking the project's Feedback tab.
The project's Feedback tab shows
- the client's star ratings for their overall experience and the products in their order
- comments the client included on their feedback form
- images the client uploaded on their feedback form
Client feedback in a Project Portal
Once your client has submitted their feedback, you can view their ratings and comments from the project portal.
To view rating from the project portal:
- In the project, click Actions > View Portal
- In the portal, click the Feedback tab to view the feedback form
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Client feedback on your profile
Your profile's Feedback tab shows feedback from projects where you are listed as the order rep.
Each feedback submission shows the:
- Project number
- Order rep
- Client's rating for their overall experience
- Date the feedback was submitted
- Client's rating for the individual products on their order (click View ratings)
Client feedback on the client page
You can see a client's entire feedback history from the Feedback tab on their client page.
Each feedback submission shows the:
- Project number
- Order rep
- Client's rating for their overall experience
- Date the feedback was submitted
- Client's rating for the individual products on their order (click View ratings)
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