How do I Ship to Two Decorators?

Learn how to ship products to multiple decorators.

Suppose you are shipping a product to two separate decorators before sending it to the client. In that case, you need to add a product to your sales order to represent the second decoration. Follow the steps below to complete your multi-decorator order.

On this page:

Step 1 - Create a custom product

Step 2 - Add a decoration location to the custom product

Step 3 - Add the decorator's address to the client's page

Step 4 - Enter the shipping details

Step 1 - Create a custom product

Once you have entered the decoration details on your product for your first decoration (e.g., embroidery):

1. While viewing the sales order, Click + Add > Product
2. Click your company database
3. Click + New Product
4. Enter the product details (see notes below)
5. Click Save to save and add the product to the sales order
6. Click Close

When creating your custom product:

• Add the second decorator as the supplier
• Enter the type of decoration you need (e.g., screen printing) as the product name
• Use any stock image for the product image (some teams create a branded image so they can use it in the future)
• Skip the pricing and additional details

Step 2 - Add a decoration location to the custom product

Once you've created the custom product:

1. In the sales order, click to Edit the custom product
2. Change the product name and description as needed (optional)
3. In the SKU details, add the size/color/quantity of the items that will be decorated, but leave SKU costs and pricing at $0
4. Add a decoration location and enter the decoration details and pricing and normal

Step 3 - Add the decorator's address to the client page

Once you've added the product to the sales order, you will need to add your second decorator's mailing address to your client's page.

To add the decorator's address to the client page:

1. Open the client page
2. Scroll down to the client addresses section > click Add Address
3. Enter the address information for the second decorator
4. Click Save

Step 4 - Enter the shipping details

To enter the shipping details for the product and initial decorator:

1. In the project, click the Shipping tab
2. Click Edit on the relevant product
3. In the "Edit shipping information" screen, adjust the in-hands/ shipping date
4. In the "Ship To" options, select Decorator
5. Click the "Shipping Method" drop-down to update the shipping method (optional - this list is customizable from your Admin tab)
6. Enter supplier notes in the "Supplier Notes" field (optional)
7. Enter further details in the "Shipping Method (Others)" and "Shipping Method (Details)" fields (optional) 
8. On the right-hand side, click the "Decorator" drop-down and select the decorator
9. Click the "Decorator Address" drop-down to update the shipping address (optional)
10. In the "Ship To" options, choose the Client 
11. Click the "Client Address" drop-down and select the second decorator's shipping address
12. Adjust the in-hands/shipping date
13. Select the box beside "Firm" to mark in-hands/shipping date as firm (optional)
14. Click the "Shipping Method" drop-down to update the shipping method (optional)
15. Enter decorator notes in the "Decorator Notes" field (optional)
16. Enter further details in the "Shipping Method (Others)" and "Shipping Method (Details)" fields (optional) 
17. Click Save

For the second product (second decoration), edit your shipping details the same way you would

• for products shipping to your client or your company address
• for products shipping to another supplier

Once you create your purchase orders, you will have:

• A purchase order for the supplier to send to the first decorator
• A purchase order for the first decorator to send to the second decorator
• A purchase order for the second decorator to send to the client, your company address, or another supplier

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